Professional Standards

Internal Affairs & Accreditation
Detective Lieutenant Norman Galipeau

Woonsocket Police Lieutenant's badgeLieutenant Norm Galipeau
Officer-in-Charge
Contact Number (401) 762-6104

The Woonsocket Police Department is committed to providing the citizens of Woonsocket with the most professional, courteous and trustworthy police personnel. In order to provide such a force, the Department has established an Office of Professional Standards. This Office, sometimes called the internal Affairs Office, has the basic task of investigating all complaints made against Police Personnel and civilian employees of the Woonsocket Police Department. Professional Standards has also been tasked with the vocational development of the city's Police force.

In order to effectively conduct this assignment, the Professional Standards Office needs the input of not only the Supervisory staff of the department, but the general public as well. By receiving input from both of these sources, it is the goal of the Chief of Police and the Professional Standards Office to provide the citizens of Woonsocket with a well trained, disciplined, professional police force.

While it may be obvious how Police Supervisors train their personnel and ensure discipline, it may not be so obvious how the public can help. By providing complaint forms at several locations, citizens, who feel a member of this department wronged them or acted inappropriately, may file written reports with the Officer of Professional Standards. The Professional Standards Office thoroughly and objectively investigates all complaints received. The Lieutenant assigned to the Office conducts these investigations. The investigation is conducted without interference from any source within the department or anyone outside the department. When the investigation is complete, the Investigator makes a recommendation to the Chief of Police and his Command Staff on a proper course of action. This may range anywhere from no-action if the complaint is unfounded, to re-training if appropriate, and to suspension or termination if necessary. These complaints are essential to this agency if we wish to succeed in providing a well-disciplined, well-trained force.

You may obtain a complaint form from the following locations:

Woonsocket Police Department at 242 Clinton Street Woonsocket, RI 02895
Woonsocket City Hall at 169 Main Street Woonsocket, RI 02895

You may also download the form: Complaint Form

While it is important that we receive these complaints, it is equally important to receive praise or recognition for a job well done. Feel free to let the Professional Standards Office know about the good things our Officers are doing. They may be doing certain things in a unique way that can be taught to all of our personnel.

You may obtain a commendation form from the following locations:

Woonsocket Police Department at 242 Clinton Street Woonsocket, RI 02895
Woonsocket City Hall at 169 Main Street Woonsocket, RI 02895

By working closely with the public, we can and will provide a Police Service that is unrivaled in excellence, integrity and professionalism.